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Privacy Policy

UPDATED AS OF: July 22, 2019
 

Welcome and  Thanks for choosing RadioBaksho! At RadioBaksho, we promise to give you the best possible experience to ensure that you enjoy our service today, tomorrow and in the future. To do this we need to understand your listening habits and experience, so we can deliver an exceptional and personalized service specially for you. That means, your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and user personal data – as well as outline the controls and choices you have around when and how you choose to share your personal data. That is our objective, and this Privacy policy will explain what mean in further detail below.

ABOUT THIS POLICY

This Policy sets out the essential details relating to your personal data relationship with RadioBaksho. This Privacy Policy applies to all RadioBaksho service and any associated service. The terms for your use of the RadioBaksho service are explained in Terms and conditions of Use. RadioBaksho (“RadioBaksho”, WE”, “US”, or “OUR”) is committed to maintaining your confidence and trust as it related to the privacy of your information. This Privacy Policy describes how we collect, protect, share and use your information as part of our technology platforms, including, our websites, interactive features and mobile Apps(“Platforms) and by submitting your information through our service, you agree to the terms of this policy and you expressly consent to the collection, use, and disclosure of your information in accordance with this policy. From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any changes to the way, we collect or process your personal data we will provide you with more information and additional terms or policies. Otherwise, when we introduce these new or additional services, the will be subject to this privacy policy.

PRIVACY POLICY FOR

Ensure that you understand what personal data we collect about you, the reasons why we collect and use it and who we share with.
• Explain the way we use the personal data that you willingly share with us in order to you a great experience when you are using the RadioBaksho Services.
• Defining your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

 


RIGHTS AND PREFERENCES

You may be aware that General Data Protection Regulation gives certain rights to individuals in relation to their personal data. Accordingly, we have implemented
transparency and let you know rights and preference.
- Rights of Access – the right to be informed of and request access to the personal data we process about you.
- Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete.
- Right to Erasure – the right to request that we delete your personal data from storage.
- Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data.
- Right to Object –  The right, at any time, to object to us processing your personal data on grounds relating to your particular situation.
- The right to object to your personal data being a process for direct marketing purposes.
- Right to Data portability – the right to request a copy of your personal data in electronic format and the right transmit that personal data for use in another 
   part’s service.
- Right not to be subject to Automated Decision-making-the right to not be subject to a decision based solely on automated decision making, including profiling, 
   where the decision would have a legal effect on you or produce a similarly significant effect.
 

INFORMATION COLLECTION PROCESS ON OUR PLATFORMS

When you use our platforms, for example, to register to create an account, update your information, use certain features, access or download content, refer others to the platform, interact with us via third-party applications or social media sites, request customer support or otherwise communicate with RadioBaksho. We or our service providers or business partners may collect information that identifies you, including personal information, such as  your name, e-mail address, telephone or mobile phone number, geographic location, date of birth, demographic information (such as zip code, age, and gender), photos, videos, social media account details and other information from your device. You may decide to provide us with another personal email or phone number so that person may be invited to join RadioBaksho or so that we may facilitate your communication with other people through the service. Local law may require you to seek the consent of your contacts to provide their personal information to RadioBaksho, who may use that information in accordance with the terms of this privacy policy. You may choose to create a personal RadioBaksho code by  enabling this feature through the settings the App. The RadioBaksho code is connected to a unique identifier that ties back to your RadioBaksho  account and the information associated with your account (e.g. Email, Birth year, gender). The RadioBaksho code can be scanned to enter RadioBaksho contests, access events, and other exclusive promotions and to interact with our services. We may use the RadioBaksho code for our administering our contests, promotions, events and for advertising, marketing, and related business purpose. We may share RadioBaksho code and the associated unique identifier (and account data as well as your name and contact information), with third parties. Including our business partners for marketing purposes and as set forth in the applicable sections of our Privacy Policy governing the use and sharing of such data.


INFORMATION COLLECTED AUTOMATICALLY

When your visitor interacts with the Platforms, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that
automatically or passively collect your information about how the Platform are access and user (“Usage information”). Usage information may
include information collected in the following ways.

CONSOLE FILES 

Information is logged about your use of the Platforms, including your browser type, operating system, activations, content you purchase, access, or download, listening times, the page served and the preceding page views. This statistical usage data provides us with information about the use of the Platforms, such as how many visitors visit a specific page on the Platforms, how long they stay on that page, and which hyperlinks, if any, they “click” on. It also provides us with information about your interactions with songs, playlists, audiovisual content, and other RadioBaksho users, as well as advertising and products or services offered through or linked from the Platforms. This information helps us keep our Platforms fresh and interesting to our visitors and enables content to be tailored on and off the Platforms to a visitor’s interests. your IP address or other unique identifiers (“Device Identifier”) for the computer, mobile device, tablet or other devices (“Device”) you use to access the Platforms, including the hardware model and mobile network information. A Device Identifier is a number such as a mobile advertising identifier (Android AAID or Apple IDFA) that is automatically assigned to your Device when you access a website or its servers or an application, and our computers identify your Device by its Device Identifier. We may use and share with third parties Device Identifiers to, among other things, administer the Platforms, help diagnose problems with our servers, analyze trends, provide attribution metrics to our advertisers and partners, track users, web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.

GEOGRAPHICAL INFORMATION       

We may collect or infer information about the general location  of your Device when you access or use the Platforms; or if you choose to turn on your Bluetooth, Wi-Fi or other geolocation functionality when you use the App, subject to your consent, the App may collect, infer, and use more precise geolocation information. We may use and share your location. 

COOKIES AND PIXEL TAGS

The technologies used on the Platforms to collect Usage Information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit the Platforms), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). Cookies may also be used to associate you with social networking sites and, if you so choose, enable interaction between your activities on the Platforms and your activities on such social networking sites. We, or our vendors and partners, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting our Platforms or third-party sites (such as to select which ads or offers are most likely to appeal to you, based on your browsing behavior, interests, preferences, location, or demographic information), as well as for market research related purposes. Personalized content may also include content from the providers of goods and services that you may be able to purchase through the Platform or otherwise (who may pay us to show you such content). Note, however, that if a third party content provider asks us to show content to users with certain characteristics (for example, women ages 18-24) or a segment of that group (for Example, women ages 18-24 who are located in a particular locality) and you respond to that content or click on links embedded in that content, the third-party content provider may conclude that you have the characteristics of the audience that they are trying to reach. RadioBaksho does not have access to or control over cookies, web beacons, or other technologies that third parties who have asked us to show you content may use, and the privacy practices of these third parties are not covered by this Privacy Policy. Please contact these companies directly for information on their data collection and privacy practices. For more information on advertising using cookies and how to opt out of advertising cookies specifically, please see the sections on Advertising Services; and Your Privacy Rights, Choices, Access below. Similarly, we may use analytics platforms and other tracking technologies to help us track and analyze usage of our Platforms, using cookies, pixels and other tracking technologies.

INFORMATION RECEIVED FROM OTHER SOURCES

We may obtain information from other sources and combine that with information we collect through the Platforms. For example, if you create an account using your credentials from a third-party social media site, we will have access to certain information from that site, such as your name, profile and account information, such as lists of your friends, ‘likes’, comments you have shared, groups and location, in accordance with the authorization procedures determined by such third-party social media site. Services like Facebook Connect give you the option to post information about your activities on our Platforms to your profile page to share with others within your network. In addition, we may receive information about you if other users of a third-party application or website give us access to their profiles and you are one of their ‘connections’ or information about you is otherwise accessible through your ‘connections’; web page, profile page, or similar page on a social networking or other third-party website or interactive service. You may integrate your RadioBaksho account with third-party applications and sites. If you do, we may receive similar information related to your interactions with the RadioBaksho service on the third-party application, as well as information about your publicly available activity on the third-party application or site. We may also receive information about you from our partners and service providers,(including, for example, business partners, analytics vendors, advertising networks and search information providers) which we use to personalize your RadioBaksho experience, to measure ad quality and responses, and to display ads that are more likely to be relevant to you.

 
HOW DO WE USE THE INFORMATION WE COLLECT FROM YOU
 
When you use or interact with the RadioBaksho Service, we use a variety of technologies to process the personal data we collect about you for various reasons. 
Such as:
- To facilitate the creation of and secure your account on the RadioBaksho service.
- To customize and personalize the advertising and other content we deliver to you both on the service and on other services offered by our  publishing 
   partners. We use this information to provide you with relevant and interesting advertising and other content.
- To fulfill your requests for certain products and services, such as distributing  electronic newsletters and enabling you to participate in and renew  paid 
   services, surveys, and public forums.
- To send you information that you agreed to receive.
- To alert you to the latest developments and features on our Service and to notify you of administrative information, such as security or support and 
   maintenance advisories.

– To invite you to participate in events or special promotions related to artists or products we think you may like or in which you may be interested.

– To pay artists and rights-holders for tracks you hear, by reporting listening information to copyright licensing agencies.

EMAIL ADDRESS

We do not sell or give your email address to other companies for their own marketing purposes without your permission. However, we may use your email address or other Registration Data to provide you with technical support, send you notices about the Service or other promotional offers you have elected to receive and to serve you with ads that are more relevant to your interests. We may also work with data partners and advertising platforms to help increase the relevancy of ads we provide to our listeners. In doing so, we may use information representing an encrypted or hashed value derived from information we have received, such as your email address, in connection with these partners and platforms.

CONTACT INFORMATION

We do not sell or give your Contact Information to companies for their own marketing purposes without your permission. We do use Contact Information, however, to contact you, and to provide you with special offers and other information. For example, if you participate in RadioBaksho Rewards program by opting to receive an artist-related reward or personal call with an artist, we may use your Contact Information to deliver the reward to you or to contact you and facilitate the call. If you provided your Contact Information as part of your use of RadioBaksho’s Artist Marketing Platform, we may use your Contact Information to update you on new features and functionality made available as part of the Artist Marketing Platform, or the status of your music submission.

SHARE YOUR PERSONAL INFORMATION

The information collected or generated based on your use of the RadioBaksho Platform, May be shared by you or by RadioBaksho as explained below.

SHARED BY YOU – RadioBaksho is a social service that offers many ways to search, enjoy and share content. Your name, username, profile picture, who you follow, your followers and your RadioBaksho user profile will be publicly available.

YOUR ACTIVITIES : Your Activities: Your activity on the platform (e.g. station you listen to, station or music you share), created a playlist or follow someone’s playlist. And content you post to the platform are made publicly available by default and can be accessed by users who follow you or view your RadioBaksho profile and will also be displayed publicly in third-party search engine results and may appear together with other public profile information. Such as your playlists, picture, and name and/or username. This information is made public by default, in the “Your Choices” section below, we describe the controls that you can use to limit the sharing of your information.

THIRD PARTY PLATFORMS –  If your RadioBaksho account is connected to a third-party application or social media platform, RadioBaksho may automatically share your activity with that service, including the content you use, and such information may be attributed to your account on the third-party platform and published on such service. Likewise, if you log into a third-party application with your RadioBaksho account, that third party application may have access to certain information such as your RadioBaksho playlists and activity. A third-party platform’s use of information collected from you (or as authorized by you) is governed by the third-party platform’s privacy policies and your settings on the relevant services.

SHARING OF INFORMATION BY US –  RadioBaksho may share user statistics, demographic information, and Usage information with third-parties, we may also share your information as disclosed at the time you provide your information, as set forth in this Privacy & Cookies Notices in following circumstances.

THIRD PARTIES –  To carry out your request, to make various features, services and materials available to you through the platform , and to respond to your inquiries, we may share your information with third parties that perform functions on our behalf, such as companies that: host or operate our Platforms; payment processors; analyze data; provide customer service; sponsors or other third parties that participate in or administer our promotions. Your personal information may also be used by us or shared with our sponsors, partners, advertisers, advertising networks, advertising servers, and analytics companies or other third parties in connection with marketing, promotional, and other offers, as well as product information, and for such third party’s advertising, analytics, planning and market research. These advertisers, advertising networks, advertising servers, and analytics companies use various technologies to collect data in order to send (or serve) relevant ads to users on our Platforms, or on platforms or websites operated by third parties. These technologies may include the placement of cookies or web beacons, the use of unique or non-unique non-personal identifiers, or the use of other technologies on our Platforms, which may be used to track user behavior both on and off our Platforms, to track how our Platforms are being used, to link various Devices you may use, build consumer profiles and to serve you more relevant ads. This Privacy Policy does not cover the use of various technologies by third party advertisers, advertising networks, advertising servers, and analytics companies. We may also share your information with the rights holders that license content to RadioBaksho to stream on the Platforms.

YOU AGREE TO SHARED YOUR PERSONAL INFORMATION – While on our Platforms, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party. If you use the social sharing features of the Platforms, your information may be shared with certain of your friends or groups. If you agree to have your information shared, your information will be disclosed to the third party and the information you disclose will be subject to the privacy policy and business practices of that third party.

BUSINESS TRANSFER – Your information may also be used by us or shared with our subsidiaries and affiliates for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets or assets related to the Platforms, your information may be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

ADVERTISING SERVICES

When you use the Platforms, we, our service providers and advertising partners may set and access cookies and similar tracking technologies on your computer or Device in order to collect information about your online web-browsing activities over time and across different online websites and services (including, but not limited to, online or cloud computing services, and online applications) or mobile applications in order to serve you ads or other content personalized to your interests. This form of advertising is referred to as Interest-Based Advertising (“IBA”). In order to personalize these ads or content, we or our advertising partners or service providers may connect and/or share data about you either to data you provided to us, e.g., your email address or to Usage Information collected from you, such as your Device Identifier or IP address. The use of cookies, pixel tags, or similar technologies by these third parties is subject to their own privacy policies, not ours. If you do not want your information collected and used by us or the companies we work with for IBA purposes, you can opt out of this form of advertising by following the instructions in the next section.

CHILDREN

The RadioBaksho service is not offered or directed to children of 13 Years. We do not knowingly permit, collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determined upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13. We will make reasonable efforts to delete such information from our records.

YOUR PERSONAL DATA SAFETY

We are committed to protecting our user’s personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data, however, please note that no system is ever completely secure. We have implanted various policies including pseudonymization, encryption, access and retention policies to guard against unauthorizes access and unnecessary retention of personal data in our systems. Your password protects your user account, so we highly encourage you to use a unique and strong password, limit access to your device and browser. And log out after having used the RadioBaksho service. We would like to let you know that you use the platforms and provide us with your information at your own risk.

OTHER SITES

The Platforms may contain links to other sites that we do not own or operate. This includes links from our service providers, advertisers, sponsors and or partners that may use our logo(s) as part of a co-branding or co-marketing agreement. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other websites may send their own cookies to your device, they may independently collect data or solicit personal information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Platforms (Including linked to an email or social networking page). The platforms may make available chat rooms, forums, message boards, and newsgroups. Remember that any information that you disclose in these platforms becomes public information and is not subjected to the provisions of this Privacy policy.

PROCESSING AND TRANSFER OF INFORMATION

The RadioBaksho platforms are governed by and operated in, and in accordance with the laws of, the Bangladesh and are intended for the enjoyment of residents of Bangladesh. RadioBaksho makes no representation that the platforms are governed by or operated in accordance with laws of any other nation.

CHANGES

Any changes we make to our Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy. if you don’t agree or consent to these updates or changes. Do not continue or proceed to use the Platform.

CONTACT WITH US

Thank you for reading our Privacy Policy. If you have any questions about this Policy, please contact our Data Protection by using the ‘Contact Us” form on Privacy center.